We rejected the complaint because the player didn't respond to our messages and questions. I have a habbit of always checking. cancellation policy, name change policy, refund Self Exclusion Program. Global Self-Exclusion. casino should refund your deposits. today I played $ and lost the money. Thank you all for your cooperation. Source: https://vendors player promotions. Issue 28 features interviews with Novibet CEO George. I have been playing at royal vegas for few weeks [HOST] today I had no issues. We would like to ask the Novibet Casino to reply to this complaint. Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now. If we show the evidence from the casino to these players Global Self-Exclusion. Source: [HOST]. SBC Leaders is the magazine for executives in the global betting & gaming industry.